Privacy policy
WLAM Company Limited (tax code 0317746703) is committed to protecting the personal information of customers who shop on this website.
1. Information we collect
- Name, phone number, email and shipping address.
- Order history and interactions with the website.
- Basic technical data: IP address, browser type and device.
2. How we use it
- To process and deliver orders and provide after-sales care.
- To support customers and handle complaints and exchanges.
- To send promotions when customers have agreed to receive them.
- To improve our products and shopping experience.
3. Retention
Information is kept until the customer requests deletion, or for the document retention period required by Vietnamese law.
4. Sharing
WLAM does not sell or trade customer information to third parties for commercial purposes. Information is shared only with carriers, payment providers and the Shopify platform as needed to fulfil orders, or when required by competent authorities.
5. Data security
This website uses encrypted HTTPS connections. WLAM does not store payment card information; payment data is handled by compliant payment gateways.
6. Your rights
You may request to view, correct or delete your personal information, and withdraw consent to marketing emails at any time.
7. Contact
WLAM Company Limited
198/29 Thoai Ngoc Hau, Phu Thanh Ward, Ho Chi Minh City, Vietnam
Email: sales@wlam.com.vn
Phone/Zalo: +84 908 096 905